Scotia Dental is proud to be an active member of the Halifax community, striving to deliver exceptional oral health care for individuals and families. Our team is committed to clinical excellence by providing comprehensive dentistry and a positive patient experience. Currently, we are recruiting for an Administrative Assistant to join our busy downtown clinic. This role is ideal for a candidate who thrives in a fast-paced environment and is looking to join a dynamic administrative team. Located steps from the beautiful Halifax waterfront, we offer a collaborative, professional work environment and are excited to connect with qualified candidates.

Responsibilities:

• Act as a first point of contact, setting the tone for a positive patient experience. Manage front desk operations, with a focus on greeting visitors with professionalism and courtesy.
• Manage telephone inquiries and provide customer support through effective phone etiquette and prompt response to inquiries.
• Adhere to office financial policies and practices to facilitate timely and accurate processing of payments and insurance submissions.
• Support office functions by managing patient records, insurance information, and appointment reminders as needed. Maintain patient confidentiality and privacy at all times.
• Utilize applicable PMS and clinic software tools to facilitate efficient booking of clinic schedule and maintenance of patient documentation.
• Provide support to fellow administrative team member as needed.

Experience:

• Previous clerical or administrative experience in the insurance or dental field demonstrating reliability and professionalism is required. Candidates with previous experience in dental/medical administration and Abledent are strongly preferred.
• Excellent communication skills with professional phone etiquette.
• Experience with Microsoft Office Suite (Word, Excel, Outlook). Strong computer skills with the ability to learn new software quickly.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong sense of urgency focused on prioritizing tasks effectively.
• Able to work a flexible schedule including some evenings until 7:30 PM.

Schedule:

32-40 hours per week. Availability Monday to Friday during clinic hours. Candidates must be legally eligible to work in Canada.

Scotia Dental is proud to offer our team members a competitive benefits package. Highlights include: paid parking and flexible health care benefits.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Practice Manager at 902-444-8550. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.