Park Lane Dental Specialists is seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional patient service, managing administrative tasks, and ensuring smooth daily operations within our office environment. The ideal candidate will possess strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities efficiently. This position offers an opportunity to work in a dynamic setting where organizational skills and attention to detail are highly valued.

Responsibilities:

– Greet patients warmly, ensuring a positive first impression
– Manage multi-line phone systems, directing calls appropriately and taking detailed messages
– Schedule appointments and maintain calendars for staff or providers
– Perform data entry with accuracy
– Handle clerical duties such as filing, photocopying, and organizing documents
– Maintain a clean and organized front desk area
– Support administrative tasks including proofreading documents and managing correspondence
– Provide excellent patient support by addressing inquiries promptly and professionally
– Ensure compliance with office procedures and confidentiality standards

Skills:

– Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
– Strong computer skills with the ability to learn new software quickly
– Experience with multi-line phone systems and front desk operations
– Excellent organizational skills with attention to detail
– Effective typing speed for data entry and correspondence
– Strong communication skills with professional phone etiquette
– Clerical experience, preferably in medical or dental offices including front desk or receptionist roles
– Ability to handle customer service scenarios with patience and professionalism
– Capable of managing multiple tasks efficiently in a fast-paced environment
– Proofreading skills to ensure accuracy in all communications

This role is vital for maintaining efficient office operations while delivering outstanding service to clients and visitors. We value candidates who are proactive, dependable, and eager to contribute to a positive work environment.

Benefits:

Extended health care
On-site parking
Vision care
Work Location: In person