Looking to Hire

Position
Administrative Assistant
Job Type
Full Time
Location
Windsor
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Description

Located in Brooklyn, Nova Scotia, Brooklyn Dental Centre has been providing the community with care for over 25 years. Dr. Janique Jones and the team strive to give their patients the care they need to maintain their oral health.

At Brooklyn Dental Centre we are dedicated to providing personalized dental treatment plans in a casual and supportive environment. We care about the health and appearance of your smile. We provide a wide range of dental services including general, cosmetic and preventive services for the whole family! We would love to have you join our awesome team and work with us to continue to serve our community.

Schedule:

Monday – Thursday 8:00 AM – 4:00 PM

What Sets Us Apart:

Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

Welcome and assist patients upon arrival, creating a warm and positive first impression

Optimize the daily appointment schedule to ensure full utilization with minimal gaps

Effectively manage the recall system and maintain accurate, up-to-date patient records

Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

Minimum 1 year of Dental Administration experience is required

Experience with dental software programs is required

Clinical background is considered an asset

Contact Information

Brooklyn Dental Centre

Name
Michelle Whaley
Email
Michelle.whaley@dentalcorp.ca

Preferred Contact Method: Email

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